Privacy Policy
Transparency matters. Here’s how Strive Scale collects, uses, and protects your data.
Last updated: November 2025
1. Who We Are
Strive Scale (“Strive Scale”, “we”, “our”, “us”) is a digital growth and performance marketing agency based in the United Kingdom. Our website is strivescale.uk.
We act as a data controller for the information you share with us through our website, forms, booking tools, and email communication.
2. What Information We Collect
- Contact information: your name, email address, phone number, company name, and any details you submit through our contact or consult forms.
- Booking data: details from Calendly or YouForm submissions, such as meeting times, messages, and responses.
- Website usage data: pages visited, time on site, referral source, and device information via analytics tools.
- Cookies & tracking: behavioural and preference data collected through cookies, pixels, and similar technologies (see our Cookie Policy).
- Client project data: information necessary to deliver agreed marketing, web, or content services.
3. How We Use Your Information
We process data lawfully, fairly, and transparently. Specifically, we use your data to:
- Respond to enquiries, bookings, and project requests.
- Provide, manage, and improve our services and website experience.
- Send service-related updates and performance reports.
- Run internal analytics and performance optimisation.
- Comply with legal obligations and prevent misuse or fraud.
- With consent, send marketing or insights about digital growth trends and Strive Scale services.
4. Legal Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent — when you opt-in to marketing or submit a form.
- Contract — where processing is necessary to deliver our services.
- Legitimate interest — for analytics, security, and communication.
- Legal obligation — where required by law or regulation.
5. Sharing Your Information
We do not sell or rent personal data. We may share data with trusted third parties strictly for business purposes, including:
- Analytics and marketing platforms (e.g. Meta, TikTok, Google, Plausible).
- Calendly and YouForm for booking and contact management.
- Email and CRM systems for client communication.
- Hosting, backup, and cloud infrastructure providers.
Each provider is vetted for GDPR compliance and bound by confidentiality agreements.
6. Data Retention
We retain data only as long as necessary to fulfil the purposes outlined above:
- Enquiry and marketing data: typically up to 24 months.
- Client project and contractual data: up to 6 years for legal record-keeping.
- You can request deletion or anonymisation of your data sooner unless required by law.
7. Data Security
We use encryption, secure servers, limited-access storage, and password-protected tools to protect your data. However, no system is 100% secure — transmission of data online is at your own risk.
8. Your Data Rights
Under UK GDPR, you have the following rights:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion (“right to be forgotten”).
- Object to processing or withdraw consent.
- Request data portability.
To exercise any rights, contact us at admin@strivescale.uk.
If you are not satisfied, you can complain to the Information Commissioner’s Office (ICO).
9. International Data Transfers
Some service providers may process data outside the UK or EEA. In these cases, we use legally approved transfer mechanisms (such as Standard Contractual Clauses) to ensure equivalent protection.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised date.
